Browse our FAQs or reach out to our support team for personalized assistance.
Contact Supporte13a.com is a short link service that allows you to create and manage custom short URLs with advanced analytics.
Yes, during our open beta phase, all features are free to use. After beta, some features may require a subscription.
Anyone can use e13a.com, whether you’re an individual, business, or organization looking to optimize link sharing.
Log in to your account, go to the dashboard, and paste your long URL into the shortener tool. Customize the alias if desired, and click "Shorten".
Yes, detailed analytics, including clicks, referrers, and geographic data, are available for every short link you create.
Yes, you can set an expiration date for your links to ensure they remain active only for a specific time.
Yes, every short link can be automatically converted into a QR code, which you can download and share.
Absolutely. We use HTTPS for all communications, ensure data encryption, and follow best practices to protect your data.
Currently, we do not offer an API. However, this is a feature we are considering for future updates based on user demand.
Currently, custom domains are not supported. This feature might be considered in the future based on user feedback.
Our analytics include total clicks, geographic data, referrers, and device/browser details.
Yes, an account is required to create short links and access the dashboard features.
We adhere to strict data protection standards, including GDPR compliance, to ensure your information is secure.
Yes, you can delete your account and all associated data at any time through the account settings.
No, we do not sell user data. Your privacy is our priority.
Ensure the link hasn’t expired or reached its click limit. If the issue persists, contact support.
Click on the "Forgot Password" link on the login page and follow the instructions to reset your password.
Still have questions? Reach out to our support team using the form below.
Alternatively, you can email us at support@e13a.com
Create short links, track their performance, and enjoy our free support.
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